• Production time: All orders are processed within 2 - 4 business days.
• Shipping time: Usually it takes up to 4 - 12 business days to arrive at the address. This is from the date the item was shipped, not the date the order was placed.
• Tracking Number: Tracking number will be available 5-7 days from the time of order, we will email you as soon as possible.

Cancellation: Please submit a request to cancel your order within 12 hours of placing your order, after this time the order cannot be canceled.

Refunds or Exchanges: Since items are only manufactured upon order from you, we do not have a return and exchange policy.

Refunds and replacements: If your product is defective due to manufacturing or shipping, please contact us for a refund and replacement via email [email protected].